Modern ITSM

with Jira Service Management (JSM)

This comprehensive webinar is tailored to help you leverage Atlassian's Jira Service Management for improved IT Service Management. Each segment is designed to address a different set of topics and business needs. 

Bitvoodoo_-600

On-demand webinar

This webinar series will show you how to leverage Atlassian's Jira Service Management (JSM) for improved IT Service Management (ITSM).

 

Start_with_JSM_web
  • Your Start with Jira Service Management (JSM)
    By Tom Jörg (bitvoodoo consultant)

    Get started with JSM. Learn how to set up a new instance and get a quick look at the basic functions of JSM.
ESM_ITSM_554x369-1
  • Enterprise Service Management (ESM)
    By Kevin Bianchi (bitvoodoo consultant)

    Discover how JSM digitalizes service management in HR, Marketing and other business units.
Assets_with_JSM_web
  • Asset Management with JSM
    By Stefanie Neidhart (bitvoodoo consultant)

    Dive into bv Cloud with real-world examples and asset management insights.
insights_JSM_web
  • Insights from the Source - JSM Perspectives
    By Corinne Glauser (bitvoodoo consultant) & Amjad Al Issawi (Atlassian)

    Our consultant Corinne is joined by Amjad, a Senior Enterprise Solutions Advocate from Atlassian, for a deep dive into their new AI agent and the upcoming features for JSM in 2024.
 

 

Please fill out the form to gain access to the recordings.

bv_folien_format_adaption_1920x1080
  • Your Start with Jira Service Management (JSM)
    By Tom Jörg, bitvoodoo consultant

    Get started with JSM. Learn how to set up a new instance and get a quick look at the basic functions of JSM.
  • Enterprise Service Management (ESM)
    By Kevin Bianchi, Atlassian consultant at bitvoodoo

    Discover how JSM digitalizes service management in HR, Marketing and other business units.
  • Asset Management and IT Administration with JSM
    By Stefanie Neidhart, Atlassian consultant at bitvoodoo

    Dive into bv Cloud with real-world examples and asset management insights.
  • Insights from the Source - JSM Perspectives
    By Corinne Glauser (bitvoodoo consultant) & Amjad Al Issawi (Atlassian)

    Our consultant Corinne is joined by Amjad, a Senior Enterprise Solutions Advocate from Atlassian, for a deep dive into Atlassian best practices, future trends, and integration tips.