Modern ITSM
with Jira Service Management (JSM)This comprehensive webinar is tailored to help you leverage Atlassian's Jira Service Management for improved IT Service Management. Each segment is designed to address a different set of topics and business needs.
Please note that the content of the webinar was recorded in English to make it accessible to all parts of Switzerland.
Part 1: Your Start with Jira Service Management (JSM) with Tom Jörg (bitvoodoo consultant)
Get started with JSM. Learn how to set up a new instance and get a quick look at the basic functions of JSM.
Part 2: Enterprise Service Management (ESM) with Kevin Bianchi (bitvoodoo consultant)
Make JSM your single point of entry for your whole enterprise. Break silos, connect teams, and enable all business units to offer their services to all other teams.
Part 3: Asset Management and IT Administration with JSM by Stefanie Neidhart (bitvoodoo consultant)
Dive into bv Cloud with real-world examples and asset management insights.
Part 4: Insights from the Source - JSM Perspectives by Corinne Glauser (bitvoodoo consultant) & Amjad Al Issawi (Atlassian)
Our consultant Corinne is joined by Amjad, a Senior Enterprise Solutions Advocate from Atlassian, for a deep dive into their new AI agent and the upcoming features for JSM in 2024.
